2013-04-15

Repair OOF

How to clean Out of Office Rules using MFCMAPI - Slipstick Systems: http://www.slipstick.com/general/clean-out-of-office-rules-using-mfcmapi/

Exchange 2010 External Out of Office messages not going External: http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/87a815bb-c136-428c-8c69-dc3a69fdfd7f/

Clear OOF Rule in the mailbox:
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1. Turn off OOF on a problem user and close Outlook
2. Use MFCMapi tool to logon the problem user’s mailbox (by using Online Mode profile)
3. Expand Root Container->Top of Information Store
4. Right click Inbox folder and click Open Associated contents table
5. Delete following messages if exist:

a. Message class == IPM.Rule.Message
0x65EB001E == Microsoft Exchange OOF Assistant
0x65EC001E == Microsoft.Exchange.OOF.InternalSenders.Global

b. Message class == IPM.Note.Rules.OofTemplate.Microsoft

c. Message class == IPM.Rule.Message
0x65EB001E == MSFT:TDX OOF Rules

d. Message class == IPM.Rule.Message
0x65EB001E == Microsoft Exchange OOF Assistant
0x65EC001E == Microsoft.Exchange.OOF. AllExternalSenders.Global

e. Message class == IPM.Note.Rules.ExternalOOFTemplate.Microsoft

f. Message class == IPM.ExtendedRule.Message
0x65EB001E == Microsoft Exchange OOF Assistant
0x65EC001E == Microsoft.Exchange.OOF.KnownExternalSenders.Global

6. After that, please start Outlook and configure OOF for the user. Please check whether the issue persists.

New-MailboxRepairRequest: Exchange 2010 Help: http://technet.microsoft.com/en-us/library/ff625226(v=exchg.141).aspx

Out of Office not sending replies: http://exchangeserverpro.com/forums/exchange-server-2010/1551-out-office-not-sending-replies.html

Download MFCMapi from Official Microsoft Download Center: http://www.microsoft.com/en-us/download/details.aspx?id=2953

Microsoft Exchange Server MAPI Editor: http://technet.microsoft.com/en-us/library/bb508857(EXCHG.65).aspx

1 comment:

  1. A great article! I would highly recommend EdbMails Edb to PST converter software for its easy to use User interface and fast export performance.EdbMails is a one stop solution for all exchange server recovery needs. It is quick and uses deep scan to recover most data out of even corrupted databases.It supports public, private folder recovery. And also supports migration to Live exchange and Office 365. Archive mailbox migration is also supported by edbmails

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